Terms and Conditions
Last updated: 29/01/2026
These Terms and Conditions apply to all coaching services provided by Be Clear Coaching (“we”, “us”, “our”). By booking a session or package, you agree to these terms.
About our services
Be Clear Coaching provides psychology-informed coaching to support clarity, wellbeing and personal or professional development.
Our services are not a substitute for medical care, mental health treatment, or psychotherapy. We do not diagnose or treat mental health conditions.
Booking and payment
All sessions must be booked in advance via our online booking system or by arrangement.
Payment is required at the time of booking unless otherwise agreed.
Session packages must be paid in full before the first session.
Prices are listed in GBP and may change from time to time.
Cancellations and rescheduling
If you need to cancel or reschedule a session, please provide at least 24 hours’ notice.
Cancellations made with less than 24 hours’ notice, or missed sessions, are charged in full.
We reserve the right to cancel or reschedule sessions due to illness or unforeseen circumstances. In such cases, you will be offered an alternative appointment.
Coaching relationship
Coaching is a collaborative process. You are responsible for your own decisions, actions and outcomes.
We aim to provide a supportive and professional service, but we cannot guarantee specific results.
Sessions are confidential, except where disclosure is required by law or where there is risk of serious harm.
Client suitability
Coaching is suitable for individuals who are psychologically stable and seeking support with clarity, wellbeing or personal development.
We do not work with clients experiencing acute mental health crisis, active suicidal ideation, psychosis, or untreated trauma. If coaching is not appropriate, we will support you to seek alternative services.
Communication outside sessions
Contact outside scheduled sessions is limited to booking and brief administrative communication.
We do not provide emergency support.
If you are in immediate distress, please contact your GP, NHS 111, Samaritans (116 123), or emergency services.
Liability
Be Clear Coaching is not liable for any loss or damage arising from coaching services, except where required by law.
By engaging in coaching, you accept responsibility for your own wellbeing and choices.
Intellectual property
All materials provided during coaching sessions remain the property of Be Clear Coaching and may not be reproduced or shared without permission.
Data protection
Personal information is handled in line with our Privacy Policy, available on our website.
Changes to these terms
We may update these Terms and Conditions from time to time. The latest version will always be available on our website.
Contact
If you have any questions about these Terms and Conditions, please contact:
Email: info@beclearcoaching.co.uk